Privacy Policy

Effective Date: February 22, 2026
Last Updated: February 22, 2026

This Privacy Policy explains how LocalPulsePro (“LocalPulsePro,” “we,” “our,” or “us”) collects, uses, discloses, and protects personal information when you use our website at https://localpulsepro.com, our WordPress content pages, and our application available under /app (collectively, the “Services”).

This policy is designed to be transparent and to address U.S. state privacy rights and, where applicable, international privacy rights. It does not apply to third-party websites or services we do not control.

1. Who We Are

Business Name: LocalPulsePro
Website: https://localpulsepro.com
Contact Email: [email protected]

2. Information We Collect

We collect information you provide directly, information collected automatically, and information from connected services.

A. Information You Provide Directly

Account Information: name, email address, login credentials (through our authentication provider), and account identifiers.
Business Profile Information: business name, website URL, phone number, email, address details, city/state/postal code, service area details, and other local SEO configuration data you submit.
Customer Support / Contact Information: information you submit through contact forms, email, or support interactions.
Billing Information: plan selections and subscription status. Payment card details are processed by our payment processor and are not stored in full by us.

B. Information Collected Automatically

Usage Data: pages viewed, actions taken in the app, feature usage, and timestamps.
Device and Log Data: IP address, browser type, operating system, referring URLs, and diagnostic/error information.
Cookie and Similar Technology Data: session data, authentication state, preferences, and analytics-related data.

C. Information From Third-Party Connections

When you use features that depend on third-party data providers, we may receive business-performance related data, rankings data, review-related data, and similar SEO data necessary to provide the Services.
If you connect payment functionality, we receive subscription metadata and payment status information from our payment processor.

3. How We Use Information

Provide, operate, and maintain the Services.
Create and manage user accounts and secure sessions.
Process subscriptions and billing-related events.
Run audits, rankings analysis, task generation, and reporting features.
Communicate with you about support, updates, security alerts, and service notices.
Improve product quality, reliability, performance, and user experience.
Detect, investigate, and prevent fraud, abuse, and security incidents.
Comply with legal obligations and enforce our Terms of Service.

4. Legal Bases for Processing (EEA/UK Users)

If you are in the EEA or UK, we generally process personal data under one or more of the following legal bases:

Contract: to provide the Services you request.
Legitimate Interests: to secure, improve, and operate our Services, provided your rights do not override those interests.
Legal Obligation: to comply with applicable law, regulation, or legal process.
Consent: where required by law (for example, for certain non-essential cookies in some jurisdictions).

5. Cookies and Similar Technologies

We use cookies and similar technologies for authentication, security, preferences, and analytics. Some cookies are necessary for site and app functionality (for example, login/session cookies). Others help us understand usage and improve the Services.

You can manage cookies through your browser settings. Blocking essential cookies may affect functionality (including login and account access).

6. How We Share Information

We do not sell personal information for money. We may share information in the following circumstances:

Service Providers/Processors: vendors that help us host, authenticate users, process payments, monitor performance, or support operations (for example, infrastructure, analytics, email, and billing providers).
Business Integrations Initiated by You: when you enable or connect third-party services required for specific features.
Legal Compliance: when required by law, subpoena, court order, or to protect rights, safety, and security.
Business Transfers: in connection with a merger, acquisition, financing, reorganization, or sale of assets, subject to confidentiality protections.

Where we use processors, we require contractual safeguards appropriate to the sensitivity of the data and applicable law.

7. Data Retention

We retain personal information for as long as needed to provide the Services, meet contractual and legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and purpose, including operational needs, compliance requirements, and security considerations.

When retention is no longer necessary, we delete or de-identify personal information, unless continued retention is required by law.

8. Data Security

We use administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, or alteration. No system can be guaranteed 100% secure; however, we work to maintain security measures appropriate to the nature of the data we process.

9. International Data Transfers

Your information may be processed in countries other than your own. Where required, we use appropriate safeguards for cross-border transfers, such as contractual protections and other legally recognized transfer mechanisms.

10. Your Privacy Rights

A. U.S. State Privacy Rights (Where Applicable)

Depending on your state of residence, you may have rights to:

Know/access personal information we process about you.
Correct inaccurate personal information.
Delete personal information (subject to legal exceptions).
Obtain a portable copy of certain personal information.
Opt out of certain data uses defined under applicable law (such as targeted advertising, sale, or profiling, where applicable).
Appeal denial of a rights request (where required by law).
Non-discrimination for exercising applicable privacy rights.

To exercise rights, contact us at [email protected] with the subject line “Privacy Request.” We may verify your identity before fulfilling your request.

B. California-Specific Disclosures

California residents may exercise rights under the California Consumer Privacy Act, as amended (CCPA/CPRA), including rights to know, delete, correct, and opt out of sale/sharing (as those terms are defined by law). LocalPulsePro does not knowingly sell personal information for monetary consideration.

If you use a recognized browser-level privacy signal (for example, Global Privacy Control), we will process it when and as required by applicable law.

C. EEA/UK Rights

If you are in the EEA or UK, you may have rights to access, rectify, erase, restrict processing, object, and request portability of your personal data, subject to legal limitations. You may also lodge a complaint with your local supervisory authority.

11. Children’s Privacy

Our Services are intended for business users and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us and we will take appropriate action.

12. Third-Party Sites and Services

Our Services may contain links to third-party websites or integrations. Their privacy practices are governed by their own policies. We are not responsible for third-party privacy or security practices.

13. WordPress-Specific Notices

Because portions of our website run on WordPress, standard platform functionality (such as login cookies, security logging, and administrative metadata) may process technical information necessary for site operation and security. If commenting is enabled, comment form data and related metadata (such as IP and browser user agent) may also be processed for moderation and anti-spam.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date above and post the updated policy on this page. Material changes will be communicated as required by applicable law.

15. Contact Us

If you have questions or want to submit a privacy rights request, contact:

Email: [email protected]
Website: https://localpulsepro.com